Problem Solving Through Conversation
I bet you've tried to talk about a problem with someone and come away more confused and unhappy than you started. It's happened to all of us. We know that other people's ideas hold some kind of key to finding what we need. Yet talking about our problems often leads to new problems. Here's a better way. Understand what kind of help you want and behave in ways that make it more likely you'll get it. Consider these three possibilities: Have a conversation to learn how someone else solved a similar problem. This means listening to their story and being curious about it. It doesn't mean leaping to conclusions or trying to apply it to your own situation before you've heard the whole story. Have a conversation to learn how someone was able to persist until they found a solution. This doesn't require that the problem they solved was like the problem you want to solve. Instead, as you listen to the story, ask questions about what was true in their attitu...