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Showing posts with the label persuasion

The 4 Ps on the Path to Performance

Who has time for complicated theories? Even those of us who love rich complex thought, especially combined with clever wordplay, have only a little time for it. It's the square of exquisite dark chocolate in our diets, not the leafy greens that keep us healthy and moving. This morning, I'm going to offer you a simple way to think about how you are getting the results you are getting. Most of us don't think about performance (except in phrases like performance review). We think about getting things done and satisfaction and relationships. But. . . . whatever you do in a day is a performance and you can decide where you would like to perform better (which is a more direct way to think about where you would like to get better results). The four Ps of performance: Pain:  I know. It's a terrible place to start. But pain is an indication that there's something that needs to change. And working through pain extends your endurance and ability. Problem: All pain is a...

What makes information stick?

In his recent book, To Sell is Human , Dan Pink argues that everyone now spends part of their work day trying to persuade other people to do stuff. He says we are all in sales now. He might also have said that we are all teachers. Teachers all believe they are in sales, but not all sales people believe they have to teach.  And managers are as likely to regret having to train as they to see themselves as teachers. Yet none of us makes it through a day without giving instructions of one kind or another. Yesterday, I watched a group of great young people give quite dull presentations. They were trying to do what they have been taught to do: to present information they found somewhere else about contexts about which they know almost nothing. When people think of education, this is the kind of experience that comes to mind. I read the text book. I repeated what I thought I found there. I got marks and moved to the next textbook. No wonder people do not want to see themselves as teac...