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Showing posts with the label questioning

What does "I don't understand" really mean?

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As a teacher, I hear it quite often. "I didn't understand." It's hard not to be a little defensive, to buy into the idea that it was my fault. Somehow I didn't make the material clear enough. Sometimes that is true, but it's rarely the case when only one or two people "don't understand." It's important to test for resistance before changing the way I teach. After all, people go along with stuff they don't understand every day. Not understanding how cars work doesn't stop us from driving and not understanding electricity doesn't stop us from using lights and computers. Not understanding grammar doesn't stop people from talking. What "I don't understand" usually means is something more like: "I'd like to stay connected with you and I'd like to hold onto my own beliefs or limits." And that's a tough one. Because sometimes you can only invite people to the party if they're willing to agr...

How to make a decision (ask lots of questions)

Have you ever been astonished by a decision made by someone close to you? You know this person well. You respect them. And then - apparently out of the blue - they make a decision you didn't see coming. Sometimes, of course, the person who makes an astonishing decision is even closer to us: we all surprise ourselves from time to time.  As much as we gather information and perspective, as much as we truly believe that it's important to think things through, as much as we are committed to living smart, intentional lives: we surprise ourselves. There's actually quite a lot of information on how people make decisions. Daniel Kahneman's book, Thinking Fast and Slow , is likely to be a classic on the subject for some years.  For those who prefer a little less density and a more direct line to application, there's Decisive by the Heath brothers. There's no reason for someone who is involved in motivating, coaching or managing not to have at least a little familiar...