Truth is a team sport
When you need to base a choice on the truth, how do you find it? Most of us believe that we let real information - facts - drive our decision making. Some scientists suggest that we are much more likely to be moved by emotions and suggestions than we are by information. They make these claims as if it is possible to find facts, know the truth, and weigh different options objectively. This may be true in books or in laboratories. It is seldom true where you work or where you live. What is more likely is that you often find yourself faced with choices where the truth is impossible to determine. We are bad at predicting the future, and yet we have to make decisions every day that depend on knowing how people will act and react before they have done either. This is true for coaches, teachers, sales people, and business leaders. It’s true for everyone who wants to shape the future and not just react to what has already happened. So how do we do it? It’s clear that people make c...