Something bad happened. What now?
When something bad happens, people generally fall into two camps. One camp says: "This bad thing happened. We need an investigation and we need apologies. We need restitution. We need justice." These are all good things but they are mostly attempts to solve a problem that is in the past. This is what grief does. It makes us look back and value what has been lost. They build a lighthouse so others will know where the dangers are. As we heal from grief, we ask different questions. What's next? This is the response of the second camp. That happened and it's horrible. But now what? What do we want next? They know that a lighthouse isn't enough. You also need a better boat if you want people to travel safely. The second camp is the NLP ( neurolinguistic programming ) camp. It believes that the best way forward is to make a mental model of a desirable future. It's not enough to know what you wish had never happened. You have to know what you want to rise from the a...