The three questions coaches need to answer
I was at a coaches' training this weekend (taking the training, not leading it this time). The coaches involved had varying levels of coaching experience and confidence. They were all there to learn because like most people who dedicate their work to the study of human behaviour, they believe there is always more to learn. We all face the same three questions as coaches: 1) How do our clients know what they want to change? We can't assume they are using the same criteria or even the same thinking processes that we are. Coaches take training because they never know enough about the processes that lead to the best choices. 2) How do we help people make change? We all want to intervene as little as possible because that seems like the most useful way to enable someone to change in a way that will work for them. But it's hard to know where to apply a useful nudge. Coaches take training because they are always looking for tools that will get better results with less interf...