Asking great questions
I get asked a lot of questions. It's an occupational hazard as a teacher and trainer. Some people are curious; some are trying to get to some missing piece of a puzzle; some want a kind of power. Much of our communication is transactional: we want questions to get a job done but not to do more than that. We don't always want to be influenced or even to have much influence; often we just want what we want. If what we want is influence - either to sell or to manage or to teach - then we have to move to a new kind of question. Great questions are not about information; they are about creating a channel through which information will flow. When someone asks a great question, we begin to connect in new ways, sometimes with the person who asked and sometimes with ideas or experiences that we had not connected before. That new thinking - that learning - can create it's own momenturm. Think about that. There is somewhere in your experience someone who asked you a question tha...